James Howard – James Howard

Beyoncé’s Impact on Ticket Data

This week I wrote a little post at TicketCity on Beyoncé's impact after she announced her Halftime Performance at the Christmas Day Ravens-Texans matchup. I included a few quick visualizations, not really to make a point about the event, but to showcase the volume of data TicketCity is collecting from the secondary marketplace. Each of...

Time to Brag A Little

When I started at TicketCity, one of the things I was impressed with was the dedication to the customer. Over the years it has been articulated many ways: "By fans, for fans", "Your friend in the ticket biz", etc. But the main core has always been to do right by the customer. That takes...

Formula 1 is Coming to Miami

But Where To Park? Ok, I'll admit, this one was fun to put together. Sometimes my time is spent coding and sometimes it is spent grinding out financial reporting spreadsheets, but occasionally I get to exercise my visualization (and Photoshop) skills to answer some questions for our customers. The Miami GP is a new event this...

Starting to Love GCP

At TicketCity we’re heavily invested in Google’s advertising products, so I’ve been exploring Google Cloud Platform. The marketplace has been running on AWS, but with such simple integration between Google’s ad tools and Cloud, I wanted to take a more thorough look at GCP and see how it compares to AWS. I’ve always thought the...

“New Job, Who Dis?”

Happy to announce I’ve accepted a role as VP of Operations at TicketCity! After my first full week, I am really impressed with the team and systems that go into powering a 9-figure, 30%+ CAGR ecommerce marketplace. Technology, customer service, fraud– all done in-house. What is more impressive than the operation are the people...

Entries by James Howard